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chocolate creative is a London based boutique homewares and accessories brand focused on sustainable, hand-made design products, combining traditional skills such as cross stitch and embroidery with silkscreen printing. Inspired by traditional crafts, antiques, vintage textiles and images. Products are: cushions, prints, bone china mugs, tea towels, tote bags and others. There are 4 distinct collections, namely Decayed Glamour, Cameos, Messages and Children, which make up the brand.
The hand made collections use a long crafted process, from the drawing of the designs to the silk screen printing to the sewing. Because of the nature of the process, colors and patterns may vary from item to item.
NEW PRODUCTS: Hand made Tea light holders and lavender sachets.
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IMPORTANT SHIPPING INFORMATION:
Due to size and regulation restrictions when shipping overseas, (anywhere that is not UK).
• When the item is bigger than 33x43 cm: We can only send the outer cover of the cushion.
It is the customer responsibility to pay for its own country customs upon receiving of the goods.
UK: chocolate creative use Royal Mail recorder delivery for standard shipping, any other requests can be arranged, (this would increase the shipping cost displayed on the shop).
Anywhere else: We use Royal Mail, Air Mail service.
Any other enquires, please contact us on: margarita@chocolatecreative.co.uk
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RETURNS
At chocolate creative we try our best to deliver within the specified delivery times and in perfect conditions. In the unlikely event that your purchase is not to your satisfaction, please notify us within 24 hours of receiving the parcel, and return the item in the original packaging within seven days. Item must be unused and in original condition. We won't accept any returns that has not being notify within 24 hours or return within the specified 7 days. Please keep proof of postage as we cannot take responsibility for the goods lost or damaged in transit. Once we receive the goods back, in perfect conditions, we will refund your card in full within 14 days. The cost of returning goods is the customer's responsibility except for damaged, faulty or incorrectly shipped goods. We do not accept refunds from outside the UK.
Be aware that the hand-made collections are hand silk screen printed individually and because of the nature of the process, colors and pattern may vary from cushion to cushion. We do our best to match the photos with the original products photos, but please take in consideration that due to individual color screens settings, colors may look slightly different to the real product. We do our best to give a full description of the items in their descriptions, so we strongly recommend to read each product's description for sizes, colors, material, designs, etc...before you go ahead with the purchase, so you make sure you are happy with what you are buying.
If you require more information please do not hesitate to contact us. We are happy to assist you with any enquires you may have regarding this matter or others.
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Copyright in the design, illustrations and photos are held by chocolate creative – Margarita Lorenzo – All Rights Reserved.